Deliveroo Ireland Rider Support
Account Change topic
- How do I complete the identity check?
- Can someone else work on my behalf (substitute)?
- How can I change my vehicle type?
- How do I change my bank details?
- Why does my app sometimes log me out?
- What happens if I’m affected by an outage with the app?
- How can I change the area I work with Deliveroo in?
- Keeping customer personal data safe
- Will the expected delivery time take restaurant wait times into account?
- I arrived at the customer on time, but they didn’t come to the door for 10 minutes. What should I do?
- If I don’t arrive when the app tells me to, will I be offered fewer orders?
- Should I un-assign myself from the order if I don’t think I can get to the customer in time?
- Does the expected time displayed take into account my vehicle type?
- My Supplier Agreement was terminated. Can I dispute Deliveroo’s decision?
- How long can my account remain inactive for?
- Why haven't I received my referral reward?
- How do I update my account details?
- How do I get a Rider Information Pack?
- What should I do if I’m having app issues?
- When will I receive my referral payment?
How do I update my account details?
You can update your phone number and email address yourself, directly in the rider app.
Just open up the app and tap on your name in the menu. From here, you can add your correct details and hit save.
