Deliveroo Ireland Rider Support
Money Change topic
- How are fees calculated?
- Who is eligible for the new-child payment?
- What is DAC7?
- How do I claim earnings support for illness?
- How do I claim the one-off new-child payment?
- How do I cash out?
- Will I receive my fees on a bank holiday?
- When will I be paid my fees?
- Who is eligible for earnings support for illness?
- Can customers still tip me before I’ve delivered their order?
- Should I ask the customer to tip me when I deliver their order?
- Are there any order incentives in my area?
- What should I do if there's something wrong with my fees?
- How do I download my old invoices?
Who is eligible for the new-child payment?
The one-off new-child payment to help with loss of earnings and additional expenses is available to riders with an active account for at least 41 weeks from the Rider’s start date prior to the birth (or adoption date) of a child.
If you are the natural mother you must have completed 60 orders in the 6 months prior to birth.
You can only claim 1 payment in any 12 month period
If two riders are eligible for the same birth, the benefit only pays once.
When submitting your claim it's important to provide real and accurate information so that your claim is successful - check all the details carefully. Submitting the incorrect information may mean your claim is rejected, and submitting a claim fraudulently (if you aren't a new parent) or faking documents is a criminal offence.
