The one-off new-child payment to help with loss of earnings and additional expenses is available to riders with an active account for at least 41 weeks from the Rider’s start date prior to the birth (or adoption date) of a child.
If you are the non-birth giving parent, you must have completed at least 30 orders in the previous 8 weeks - that includes if you're adopting a child.
If you are the natural mother you must have completed 60 orders in the 6 months prior to birth.
You can only claim 1 payment in any 12 month period
If two riders are eligible for the same birth, the benefit only pays once.
When submitting your claim it's important to provide real and accurate information so that your claim is successful - check all the details carefully. Submitting the incorrect information may mean your claim is rejected, and submitting a claim fraudulently (if you aren't a new parent) or faking documents is a criminal offence.