The one-off new-child payment to help with loss of earnings and additional expenses is available to riders with an active account who have completed their first order at least 6 months prior to the birth (or adoption date) of a child.
If you are the non-birth giving parent, you must have completed at least 30 orders in the previous 8 weeks - that includes if you're adopting a child.
If you are the natural mother you must have completed 60 orders in the 6 months prior to birth.
You can only claim 1 payment in any 12 month period
If two riders are eligible for the same birth, the benefit only pays once.