Deliveroo Ireland Rider Support
Money Change topic
- How are fees calculated?
- Who is eligible for the new-child payment?
- What is DAC7?
- How do I claim earnings support for illness?
- How do I claim the one-off new-child payment?
- How do I cash out?
- Will I receive my fees on a bank holiday?
- When will I be paid my fees?
- Who is eligible for earnings support for illness?
- Can customers still tip me before I’ve delivered their order?
- Should I ask the customer to tip me when I deliver their order?
- Are there any order incentives in my area?
- What should I do if there's something wrong with my fees?
- How do I download my old invoices?
How do I cash out?
You can now claim your delivery fees and tips whenever you want!
You’ll still be paid weekly every Tuesday as normal, but you also have the option to claim your fees straight away. To use the feature, just tap your current balance on the Earnings page, then confirm the payment. If you do this before 17:30 Mon-Fri, you’ll receive your fees instantly - if you process it after 17:30 or on the weekend, your fees will be sent to your bank account the next working day.
By cashing out you will discount your delivery fees by €0.50 in return for Deliveroo agreeing to pay you earlier than the normal weekly payment cycle. You'll see this on your invoice as 'Prompt Payment Discount'.
Occasionally you won't be able to cash out - this could be for a number of reasons. If it's not activated again by Tuesday you'll of course be paid as normal.
