You can now claim your delivery fees and tips whenever you want!
You’ll still be paid weekly every Tuesday as normal, but you also have the option to claim your fees straight away. To use the feature, just tap your current balance on the Earnings page, then confirm the payment. If you do this before 21:00 Mon-Fri, you’ll receive your fees instantly - if you process it after 21:00 or on the weekend, your fees will be sent to your bank account the next working day.
By cashing out you will discount your delivery fees by €0.50 in return for Deliveroo agreeing to pay you earlier than the normal weekly payment cycle. You'll see this on your invoice as 'Prompt Payment Discount'.
Occasionally you won't be able to cash out - this could be for a number of reasons. If it's not activated again by Tuesday you'll of course be paid as normal.