Deliveroo Ireland Rider Support

Safety Change topic

How do I report a safety concern?

If you are ever in danger and need help call the emergency services on 999 immediately.

Your safety is our priority, so if you feel unsafe or threatened by someone while out on delivery, you can report it in the app

Use the order rating function to select ‘safety concern’ and add details about any issue that you encounter.

Screenshots of the order rating tool in-app

We will be sharing information collected with local councils and the police to flag problem hotspots and keep you safe.

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